Hosting & maintenance

Every site we build includes a required monthly maintenance plan. We host it, back it up, keep it secure, and handle updates so you never have to think about it.

Why it's required: The maintenance plan IS your hosting. Your site runs on our managed infrastructure — without a plan, there's no server for it to live on. You can cancel with 30 days' notice and we'll export your content so nothing is lost, but the custom-built site itself stays on our stack (or we can migrate you to WordPress/Squarespace for a one-time fee).

Maintenance tiers

Your build tier determines the minimum maintenance tier. All tiers include hosting, SSL, daily backups, and uptime monitoring. Higher tiers add hands-on support from us.

Basic

Required for Starter builds

$75/month

  • Fast hosting (sub-2s load times)
  • SSL certificate
  • Daily automated backups
  • Uptime monitoring
  • Security updates
  • Email support (48-hr response)
Start Basic

Premium

Required for Store+ builds

$250/month

  • Everything in Standard
  • Up to 3 hours of edits per month
  • New sections or pages as needed
  • SEO monitoring & improvements
  • Priority support (same-day)
  • Quarterly strategy call
Start Premium

What's included in every tier

Fast hosting

Hosted on modern cloud infrastructure (Railway). Your site loads fast worldwide, which helps SEO and keeps visitors happy.

Daily backups

Every day, automatically. If something goes wrong, we can roll back in minutes. You never lose content.

Security updates

We patch security issues as they come up. No vulnerable plugins, no hacked sites, no surprise ransomware.

SSL included

Free SSL certificate (the padlock in the browser bar) renewed automatically. Required for SEO and trust.

Uptime monitoring

We get alerted if your site goes down. Usually we know before you do — and we fix it.

You own your content

Cancel with 30 days' notice and we'll export all your content, images, and data so nothing is lost. Note: the site itself runs on our custom hosting — you'd need a developer to run it elsewhere, or we can migrate you to a self-serve platform for a one-time fee.

Not sure which tier is right?

Tell us about your site and we'll recommend a plan that fits how often you update your content.

Talk to Us
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